Traveling through hyperspace ain’t like dusting crops, boy! Hans Solo
This is the web site of Stephen Hall - and Agile Service and Product Management Specialist and Scrum Master based in Wellington, New Zealand.
About Me
An engaged and people-centric leader with extensive experience working with complex inter-related practices across the Service and Product Management . Harnessing a strong understanding of Agile, I pride myself on building, motivating and leading dynamic teams across a range of organisations within New Zealand’s public sector. I have established a reputation of trust, integrity and resilience.
Over the course of my career, I have spearheaded a range of business transformation initiatives aligning service delivery and support to business expectations, while driving a culture of innovation, improvement and excellence at all times. With superb transformational leadership capabilities and a commitment to delivering quality outcomes for the betterment of all New Zealanders.
Letting off steam on the Tongariro Crossing
Agile Values
Individuals and Interactions Over Processes and Tools
Working Software Over Comprehensive Documentation
Customer Collaboration Over Contract Negotiation
Responding to Change Over Following a Plan
A little bit of agilty is required to co mplete the Tongariro Crossing.
“There are four prongs of quality and four ways to improve quality of product and service:
– Innovation in product and service
– Innovation in process
– Improvement of existing product and service
– Improvement of existing process
The common mistake is the supposition that quality is ensured by No. 4, improvement of process, that operations going off without blemish on the factory floor, in the bank, in the hotel will ensure quality”
