Well in case you don'y recognise the title, that's a line from a song by Bombay Bicycle Club, a band I went to Sydney to see. Unfortunately for me - they bought the concert forward five days and no one bothered to even send an email to give me advance warning, even though the tickets had been purchased months earlier. Unfortunately another sorry saga in my dealing with Ticketek, who seem to be able to screw up anything that can be screwed up. I've had season ticket for Wellington Phoenix delivered after the season starts on three occasions, once because they changed the address and sent my tickets to another suburb. My experience tells me their systems go wrong a lot, and they aren't well set up to deal with it. And when you finally find out you don't have tickets to a concert you flew three and a half hours on a plane to see, all they can say and do is tell you they'll get a refund to you in a few days. I don't think I'm that demanding as a customer, but I can't help feeling they should have done more than that. Well I've written a complaint, we'll see if they respond to it or not.
