At the end of last summer I bought some cheap outdoor deck furniture in a sale from The Warehouse branded Resdie. It was a kit set but from the one on display looked sturdy enough and it was probably a quarter of the price of some of what I would consider the quality end of the market. Kit sets of course mean you have to spend a bit of time constructing the furniture and in the case of six chairs and a table this took a couple of hours, and then some stain was applied to help protect it.
About a year later and with normal use, four of the chairs are broken to some extent and three have been thrown in the skip bin. Now this isn't through heavy use, the Wellington summer was the best in years but that doesn't mean you sit around for six months outside on the deck. No the reason for the chairs have disintegrated is because it is the poor quality of the design and the cheap materials used. I could it back but in this case the table is still looking solid and I'd like to keep it, the Warehouse may well replace the chairs but I know they won't last more than a year so I'd be better to invest in some of a better quality.
So after complaining to several retailers recently I find myself accepting poor quality on this occasion and most likely unless someone from the Warehouse reads this and contacts me, I suspect I won't tell them their product was junk. Maybe I am getting tired of battling retailers, I guess on this occasion I didn't have high expectations of the chairs so I've settled for replacing them rather than having them replaced.
