This year I have taken two HP laptop back for repairs and I am certainly wondering what constitutes a successful repair. One of the laptops was taken back because the wireless stopped working, and no arguments they fixed that and also put a new hinge on it. Since then it revs like a jet engine as the fan appears to have been cranked up to some level that makes it appear like it is about to fly into the sky. It didn't do this before the repair but the HP laptops do overall seem to be noiser than the Acer one was have, I can barely hear the Acer laptop at all even if I have been using it for hours playing a game or watching a video.
The HP meanwhile doesn't have equivilent performance, despite the high speed jet fan, the laptop overheats and shuts down after playing a game on it, even a game like The Sims which can't surely be that taxing on a CPU. Question is should I take it back or move on, the laptop still works ok if used for email on a flat desk surface, it even stays reasonably quiet providing you don't use it for too long and don't do anything that makes it work too hard. Trouble is a find myself making excuses now for why I shouldn't take it back and have another discussion with retailer. This is of course what they want, make it too much of an effort to complain and go buy a new one.
